Patient Services

Nuneaton and Bedworth Primary Care Network are proud to provide our member practices’ patients with access to a range of patient services. Our offering includes the Enhanced Access service; giving patients access to evening telephone and weekend face to face appointments, through to supporting enablement of NHS online services, helping patients use the NHS App and Online Consultation platforms available.


We work closely with a select number of partners to provide the knowledge, resource and systems to meet the health and care needs of our patient population. For example, the Joy Marketplace enables all residents of Nuneaton and Bedworth with access to over 644 community providers and charitable organisations. Across our Primary Care Network we recognise the importance in effective collaboration with our valued partners, to find out more click on the icons below:

PCN Services and Partners
Enhanced Access

Enhanced Access providing patient access to appointments is being delivered directly by Nuneaton and Bedworth Primary Care Network on behalf of its 16 General Practices from April 2024; the service will offer improved access to appointments and other general practice services, virtually and face to face when your Practice is closed.

This ‘enhanced access’ means:

  • GP services will be providing appointments until 8pm on weekdays, and from 9am-5pm on Saturdays as a minimum.
  • Appointments will be both bookable in advance and available for same day (and able to be cancelled by the patient).
  • A mix of services will be available within these additional hours with access to the range of health professionals working in the primary care team.
  • There will be a choice of ways to access appointments depending on clinical need, such as telephone, online consultation, or face to face.

If a face-to-face appointment is needed, this will be at one of two GP practices in the local area. 

Red Roofs Surgery

31 Coton Road, Nuneaton, CV11 5TW

Bulkington Surgery

School Road, Bulkington, CV12 9JB

Practitioners will include General Medical Practitioners (GP), Nurses, Advanced Nurse Practitioners (ANP), Advanced Clinical Practitioners, and Health Care Assistant’s (HCA). As the service develops it is hoped to also include First Contact Practitioners, Pharmacists and Pharmacy technicians too.

Appointments will be available to book 14 days in advance.

The Enhanced Access service is to compliment you general practice delivery and will be run ‘initially’ virtually weekdays (Monday – Friday) between 18.30 and 20.00 and face to face on Saturdays from 09.00 – 17.00.

Contact Details:

Enhanced Access questions and queries – please email cwicb.nunandbedea@nhs.net

Complaints and Compliments and Safety concerns – please email cwicb.nunandbedsafety@nhs.net

NHS Online Services

Find out more information regarding the NHS App here.

CWICB

Coventry and Warwickshire Integrated Care System

CWPT

Coventry and Warwickshire Partnership Trust - Mental Health Services

CWCDA

CWCDA - Digital Inclusion

GEH

George Eliot Hospital NHS Trust - Secondary Care Services

Innovate

Innovate Healthcare Services - IT Service Provider

Iplato

IPlato - NHS App

Joy

Joy - Social Prescribing

MSW

My Surgery Website - Website Provider

Viso

Omron Viso - Remote Hypertension Management

PCIT

Primary Care IT - Webtools and Software Solution

Primary Care Warwickshire

PP

Pure Physiotherapy - Pain Management Service

Rapid Health

Rapid Health - Online Consultation Provider

Redmoor Health

Redmoor Health - Social Media Managed Service

sleep

Sleep Station

SBITC

Sky Blues in the Community - Health & Wellbeing Coaching

VC

Voice Connect - Repeat Prescription Telephony Ordering Service

Information:

Illustrations generated through AI at ChatGPT.com